Property management

Excellence in property management
We have been expertly managing the properties of our clients for over 25 years and have one of the most established rent rolls in the eastern suburbs.

Our dedicated leasing and property management team is experienced, highly professional, and committed to providing the best property management services available.

Our mode of operation is excellent judgment based on experience and local knowledge, backed up by best practice procedures.

The experience and skill of our property management team has been recognised by the Real Estate Institute of New South Wales. Our Senior Property Manager, Rebecca Kleiner, has been named a finalist in the 2011 REINSW Excellence Awards in the category of Residential Property Management.

What to expect
When you give us your property to manage, we will deliver the following:

We will find the right tenant as quickly as possible

Finding the right tenant is one of the most important steps in ensuring your property’s good performance.

We will seek quickly to find a stable, reliable, long term tenant who will look after your property. The sound judgment of our experienced team, backed up by careful reference checking, is vital to achieving this outcome.

At the outset, we will advise you on any cost-effective steps you can take to maximise your property’s rental income and attractiveness to prospective tenants.

Your property will be effectively promoted through internet and print (if necessary) advertising, signage, and word of mouth. We will promptly take quality digital photographs of your property, and list it (with photography) and well drafted copy on all major real estate websites.

We will also identify and contact appropriate people on our tenant database, including those who have inspected similar properties through our office. In addition, we regularly source tenants from within our large network of former and current tenants, who we know well.

We will maintain your property carefully and efficiently

Finding a good tenant is the best way to ensure that your property will be well maintained.

Nevertheless, we will endeavbour to inspect your property every 6 months. Routine matters will often take us to your property more regularly.

We will arrange all routine repairs and maintenance promptly and efficiently. For each repair, we can use our tradespeople or your preferred suppliers.

We will ease your administrative burden

You will receive a statement at the end of each month accounting for all rent that has been paid in and all expenses paid out. In accordance with your instructions, the net proceeds will be electronically transferred into your bank account or sent to you by cheque.

We are able to make regular payments relating to your property, including council, water rates, strata levies, and insurance premiums. If we make these payments for you, they will appear on your monthly statement, making the statement a complete financial summary of your property.

At the end of each financial year, we will provide you with an income and expenditure summary for your property.

We will listen to and respond to your needs and preferences

You will decide the extent to which we will keep you informed of activity at your property. Some people prefer to be advised of everything that happens, while others prefer to hear from us as infrequently as possible. Your needs and preferences will be discussed at the outset, and will be known and respected by all members of the team.

Contact us for an obligation free appraisal of your property.