Selling with Hart – what our clients say

Alex Hart's testimonials

"Dear Alex
I want you to know how thankful I am for all the help and support you gave us during the process of selling our house. As you know, the decision to do so was incredibly difficult and I cannot imagine how much more so it would have been without your wisdom, support and patience. My many questions were always warmly received and I did not ever feel uncomfortable calling to discuss anything. I truly appreciate how ethical, professional and accessible you are. Your sound advice resulted in an outcome that far exceeded our expectations. Thank you so much."
Basha Abrahams
"Rob and I live overseas, so the choice of agent to market our flat was an important one. Alex Hart provided us with an excellent summary of the Sydney real estate market generally and crucially in-depth knowledge and experience in the local area – Rose Bay. Alex devised a tailor-made marketing approach for our property that was both successful and cost-effective. Alex stayed in touch regularly and provided feed-back after viewings and enquiries. We would recommend Alex Hart and are happy to provide references on our experience."
Susan Arthur
"I am pleased to provide this testimonial for Alex Hart and Hart Estate Agents. Alex acted as my agent on the recent sale of my apartment in Spencer Street, Rose Bay. Prior to this, Hart Estate Agents managed the property for me for a number of years.

Given the excellent management service I received from Hart Estate, particularly from Rebecca Kleiner, I decided to use them for the sale of the property.

I have nothing but praise for Alex. The campaign from beginning to end was professional and well organized. I trusted him completely and accepted his advice and recommendations.

At the commencement of the process, Alex submitted a full cost schedule including details of the auction plan. He then made suggestions to improve the value of the property. Thereafter Alex organized and supervised everything relieving me of all these tasks. As a result the apartment looked amazing, and I was extremely happy with the sale prior to auction.

I found it very easy to develop a good working arrangement with Alex. He communicated regularly with me, and was always accessible and responsive. The campaign planning and implementation was excellent. He is knowledgeable of the property market, and a skilled and professional negotiator.

I would happily use Alex Hart and Hart Estate Agents again, and can highly recommend their services."
Renecia Miller
"I am pleased to provide this testimonial for Alex Hart, who recently acted for me on the sale of my two bedroom investment property in Chaleyer Street, Rose Bay.

I was very lucky to have been referred to Alex. He is a superb individual and a truly wonderful person. I feel fortunate that our paths have crossed.

Alex and his team were highly recommended to me by a close and respected friend. I engaged Hart Estate Agents initially to manage the property, and enjoyed outstanding service from Alex and my property manager, Rebecca Kleiner. When it became time to sell, I naturally asked Alex to act as my agent.

I was thrilled with the service provided by Alex in respect of all aspects of the sale process.

Alex prepared an excellent sales proposal, which was extremely comprehensive and informative. Most importantly, Alex delivered on everything promised in that proposal and more.

In particular, Alex advised and assisted me in preparing the apartment for sale. He arranged for work to be done to the property, including painting and various repairs, and for the property to be professionally styled. The result was fantastic, with the property presenting extremely well.

Alex is a fantastic communicator and the consummate professional. He communicated with me as and when required; was very accessible and responsive; always patient, respectful and understanding; and was able to explain everything to me clearly and concisely. I was not residing in Sydney at the time, but I nevertheless felt comfortable and well-informed throughout the process.

Alex and I had considered discussions about a number of important matters during the sale process. I appreciated Alex's honest and open communication - he told me what I needed to know, both the good and the bad, without embellishment, and in a manner that helped me to make the right decisions based on his advice. I appreciated Alex's impressive ability to provide a considered and straight forward statement of the lay of the land at any particular time.

Alex has impressive knowledge and experience of the market, the process, and the art of negotiation. He was able to impart that knowledge and experience in a way that was extremely helpful to me. Alex's advice was spot on - particularly in relation to the timing of the sale and whether or not to sell before auction.

I was absolutely thrilled with the result I achieved, which was far beyond my expectations. I believe that Alex was totally committed to getting the best outcome for me, and to ensuring that the process itself was as straight forward and hassle free as possible.

I dealt directly with Alex and he always made himself available to me. Where I did have contact with other members of the team, however, I found them to be very friendly and professional.

I would have absolutely no hesitation in recommending Alex and Hart Estate Agents to my family, friends and colleagues."
Carmen Lane
"Alex Hart acted for me on the recent sale of my home in Midelton Avenue, Bondi Beach.

I had first come across Alex when he sold the property to me several years earlier. At that time, Alex struck me as fair and balanced. Coincidentally, he was also recommended to me by a colleague of my sister, so I was very happy to engage him on the sale.

I believe that Alex planned and executed the sales campaign professionally and effectively. At the planning stage, Alex gave good recommendations regarding styling the property, with the result that it presented very well at inspections and in all marketing.

Alex is a great communicator, and gave excellent feedback throughout the process. In particular, he promptly contacted me after each open for inspection to let me know how it had gone, and provided regular written reports setting out (among other things) interest parties and their feedback. I found this communication to be both useful and reassuring.

Alex has a very good reputation in the area and those who know him think very highly of him. In my experience, this reputation is well deserved. I would certainly use Alex again and would readily recommend him to my family and friends."
Ben Nelson
“I would like to thank both Sophie and Alex in how they handled the sale of Alison Road. While of course acting in their client’s interests, they were friendly, decent and honest in any dealings they had with me. They made the process of purchasing the property much easier and I sincerely thank them for that. Real Estate Agents often get a bad rap, and I have experienced some that were not pleasant to deal with, but Sophie and Alex were both exemplary in how they conducted the matter.”

Stephen MacDonald, purchaser
"My experience of Alex Hart and the team at Hart Estate Agents goes back many years. Hart has been the managing agent of my Sydney properties for a number of years, during which time I have been residing in the U.K. In the past 12 months, Alex has also sold a property for me, and more recently has been advising and assisting me with purchasing investment properties in the eastern suburbs. Throughout this time, Alex and the team have provided an exceptional level of service across sales, property management, leasing, and advisory.

In regard to the recent sale of my property, Alex and the team once again provided me with exceptional service. I believe Alex acheived the best possible result on a rocky market, with complicating circumstances. More than that, Alex made me feel comfortable and confident at every stage of the process, despite the fact I was not in Sydney at the time. He is highly experienced and knowledgeable, and I trust that his advice and counsel is always carefully considered and completely in my interest. Alex went above and beyond what was required to provide me with the assistance I needed, including helping me to deal with complex tax and building issues, and referring me to excellent third party advisors as required. The entire sale process was handled professionally and efficiently in my absence, with excellent communication and follow up throughout.

After selling my property, I naturally looked to Alex for advice regarding the re-investment of finances in Eastern Suburbs’ property. I know that Alex has excellent knowledge of the marekt and I trust his advice implicitly.

What makes Hart fantastic is the professional yet personal nature of their service across both sales and property management. Alex and the team are experienced and skilled, and they go out of their way to respond to the very individual nature of my needs. I always feel like a valued client, and I know that they show this consideration to all their clientele.

I have no hesitation in recommending Alex and Hart Estate Agents for all aspects of real estate services."

Monica Watson Peck

's testimonials

"Sophie is one of the nicest and most professional real estate leasing managers I have liaised with."
Jessica Dean, tenant
"Sophie, thank you so much for your attention and guidance. You are a great professional. You helped us with the entire process of finding our place when we were desperate. We wish we could get our next place through you too. Thanks again. You are a star!"
Clo Mudrik, tenant
"Thank you for choosing my mother to lease the property.

I believe you were lovely to deal with on the day of the showing as well.

You have made it a painless transaction for her and she is very excited to be moving in."
Ros
I would just like to let you know how refreshing it was to deal with Sophie Tesoriero yesterday.

I have been trying to find a place in Bondi for a few weeks now and the leasing agents I have been trying to liaise with to view properties have not made things easy or enjoyable.

In dealing with Sophie yesterday not only did she respond to my emails in a very timely manner she was also flexible when I had to change an appointment we had already made due to my work commitments. When I arrived at unit 15/48 Sir Thomas Mitchell Road Sophie greeted me with a genuine smile and was very friendly, then when we got to the unit to my surprise she actually showed me through the unit rather than standing at the front door on her phone like I have become accustomed to from other agents. She also talked me through some of my concerns with the unit and tried to come up with creative way of making the unit work for me.

Unfortunately the unit was not quite right for my needs but just wanted to pass on my great experience and thought you might like to know what a wonderful representative Sophie is for your company."
Kris Malcolm
"Just a quick email to say how refreshing it was to deal with such a knowledgeable and professional team. I have recently moved into Macpherson St with the assistance of Sophie and it was by far the easiest rental experience I have had to date.

Both Claudia and Sophie were great to deal with. Your team have certainly set a new standard in the Leasing space."
Hugh Lloyd
“I would like to thank both Sophie and Alex in how they handled the sale of Alison Road. While of course acting in their client’s interests, they were friendly, decent and honest in any dealings they had with me. They made the process of purchasing the property much easier and I sincerely thank them for that. Real Estate Agents often get a bad rap, and I have experienced some that were not pleasant to deal with, but Sophie and Alex were both exemplary in how they conducted the matter.”
Stephen MacDonald, purchaser